Summary
We made significant improvements across multiple services, focusing on enhancing user experience, refining system architecture, and introducing new features. Key developments include advanced reporting capabilities, improved routing strategies, notification enhancements, and comprehensive vendor product management.
Changes
– Introduced a robust Exports (formerly Reports) management system with advanced filtering, preview, and customization features
– Enhanced dashboard charts with dynamic resizing and responsive tick calculations
– Updated routing strategies to support more flexible ordering and sorting options
– Improved notification services with geolocation integration and more precise tracking
– Added comprehensive merchant vendor product management with CRUD operations and bulk processing capabilities
– Refined image processing workflows for various vendors and product types
– Updated international shipping methods and carrier information
– Implemented more precise permission management and role customization
Detailed Highlights
Reporting and Exports
– Created a new Exports section with advanced filtering capabilities
– Added support for date-range filtering and column selection
– Implemented dynamic report previews with improved data handling
– Enhanced UI for report management with new metrics and visualization components
Dashboard and Visualization
– Implemented responsive chart rendering with dynamic tick calculations
– Added new dashboard components for tracking top products, shipments, and vendor performance
– Improved loading and error state handling for chart components
Routing and Order Management
– Introduced more flexible routing strategies with advanced sorting options
– Added support for ascending and descending order configurations
– Enhanced block creation with preset ordering options
Vendor and Product Management
– Developed comprehensive merchant vendor product management system
– Implemented bulk creation and update capabilities
– Enhanced product details with merchant and vendor identification
Shipping and Logistics
– Improved carrier and shipping method tracking
– Enhanced geolocation services for more precise address handling
Security and Permissions
– Refined role and permission management
– Added more granular access controls
– Implemented more robust user authentication and authorization mechanisms
Tag: Fulfillment
10 Topics to Cover With Your POD Order Management Provider
If you don’t get satisfactory answers to these questions, you’re likely buying tech-debt and security risks disguised as software.
1. Order Management Coverage & Tooling
Does your platform provide end-to-end order management capabilities with appropriate tooling at each stage? Specifically, can you demonstrate your capabilities in: front-end order placement integration, edge case handling and order failure resolution workflows, customer service interfaces for order modifications and re-fulfillment, and inventory/vendor integration management?
2. Performance & Scalability Under Load
What are your system’s load characteristics and resilience protocols?
How frequently do you conduct load testing?
Does your infrastructure auto-scale both horizontally and vertically?
Can you guarantee sustained processing of at least 100+ orders per second without system degradation or cascading failures to downstream systems and integrations?
3. Role-Based Access Control
Does your platform implement granular role-based permissions that allow different user types (integrations, customer service, administrators, etc.) to perform only their designated actions and tasks?
4. Compliance & Data Security
Is your platform SOC 2 compliant, and can you provide current certification documentation to verify your data security controls and practices?
If it handles Credit Card billing of some type, does it conform to PCI Standards?
5. Disaster Recovery & Business Continuity
What is your RTO (Recovery Time Objective) and RPO (Recovery Point Objective) in the event of a system failure?
Can you walk us through your disaster recovery plan, including how you handle data backup, failover procedures, and the last time you successfully tested a full system recovery?
6. API Reliability & SLA Guarantees
What are your documented API uptime SLAs, and what compensation or remediation do you offer when these are not met?
Can you provide your actual uptime metrics from the past 12 months, including any significant outages, their root causes, and resolution times?
7. Integration Flexibility & Technical Debt
How does your platform handle custom integrations beyond your standard connectors?
What is your API versioning strategy, and how much advance notice do you provide before deprecating endpoints?
Can you describe your approach to managing technical debt and legacy integration support?
8. Multi-Channel Order Orchestration & Centralized Customer Service
How does your platform handle orders originating from multiple sales channels simultaneously (e-commerce, marketplaces, mobile apps, B2B portals)?
Can you demonstrate unified inventory visibility and order management across all channels to prevent overselling?
- Does your platform provide a centralized customer service interface where agents can view, manage, and modify orders from any channel in a single workspace, ensuring consistent customer experience regardless of purchase origin?
9. Mixed-Channel Order Fulfillment with Print-on-Demand
Can your system intelligently process orders containing items that need to be fulfilled from different sources within a single transaction? For example, if a customer orders three items where one ships from a warehouse, one requires print-on-demand production, and one requires drop-shipping from a vendor, can your platform coordinate this as a unified order experience?
10. Advanced Routing & Orchestration Logic
What level of sophistication does your routing engine support for complex fulfillment scenarios?
Can you configure custom routing rules based on multiple variables (inventory location, shipping speed, cost optimization, item attributes, customer proximity, vendor capacity)? Can you show examples of how your platform handles split shipments, partial fulfillments and dynamic re-routing when initial fulfillment paths fail?
The OrderMesh Fulfillment Network: The Engine Behind Scalable, Reliable Print
For over a decade, Gooten has operated one of the largest, most diverse print-on-demand networks in the world. We’ve shipped tens of millions of items across nearly every product category, scaled into new regions, and handled nearly every fulfillment edge case you can imagine. And through that, one thing has become clear:
A print-on-demand fulfillment network is only as powerful and nimble as the software behind it.
That’s why we’ve been rebuilding our Fulfillment Network inside OrderMesh—a modern, intelligent, and scalable order management platform designed to meet the needs of today’s print-on-demand businesses.
The OrderMesh Powered Fulfillment Network
Managing print-on-demand production networks can be messy business. These networks often start with a handful of suppliers and grow organically over the course of years. The processes to manage them are often fragmented, reactive, and built on manual workflows and outdated technologies. Adding a print vendor often means starting from scratch—new rules, new integrations, new chaos. That doesn’t work at scale.
With OrderMesh, we built the software to solve that problem and we’re packaging a decade’s worth of print-on-demand network management into a single powerful fulfillment engine.
The OrderMesh Fulfillment Network is not a collection of vendors, it’s a coordinated engine designed to:
- Support global scale with localized production and lower international shipping costs
- Handle overflow demand and seasonality without compromising SLAs
- Accelerate product expansion so you don’t lose revenue when a new category takes off
- Complement or replace internal production with flexible, print-on-demand capacity
- Enable test-and-learn personalization before committing to inventory
- Meet marketplace standards like Amazon, TikTok Shop, and Walmart
The Fulfillment Network isn’t just about access. It’s about agility, transparency, and control.
Our long-term vision for this network is ambitious and simple: we are working to create the most intelligent, reliable, and revenue-driving POD network in the world.
Why It Matters
The need for a managed print fulfillment network isn’t hypothetical. These are the real problems we hear from customers every day:
- “I need to expand into Europe without flying blind.”
- “I can’t afford to miss Q4 volumes again.”
- “My customer wants new products that we don’t make yet.”
- “I can’t decide if we should buy a new machine or outsource.”
- “We need to test demand before we go all in on inventory.”
- “We can’t meet TikTok’s or Amazon’s SLAs on our own.”
OrderMesh is the software brain that powers the network engine to solve these problems. If you’re building the future of commerce, content, or print-on-demand production, this is the fulfillment network built for you.
OrderMesh: Modern Order Management Infrastructure for Print-on-Demand
Over the last decade, Gooten has operated deep in print-on-demand: fulfilling millions of items, supporting recognizable brands, and navigating the complexity of made-to-order production at scale.
We’ve seen the pain points: brittle integrations, misrouted orders, exception overload, production blackouts, inconsistent SKU data, and hours lost to spreadsheets just to move orders from acceptance to shipment. The takeaway is simple: print-on-demand isn’t hard for businesses to use because of the printing. It’s hard because of inadequate infrastructure and technology.
That’s why we built OrderMesh.
OrderMesh wasn’t a side project for Gooten. It was the biggest bet we ever made that started in 2021.
As our fulfillment network expanded and enterprise customers demanded more flexibility and operational intelligence, our legacy Gooten systems couldn’t keep pace. We didn’t need another patch—we needed new infrastructure.
We needed something modern and API-first, with platform security rigorous enough to withstand enterprise compliance vetting. Something purpose-built for print’s complexity and a system that would make a print-on-demand expert say “this was built by someone who knows this space.”
That’s what OrderMesh delivers. It’s the most strategic investment we’ve made as a company, and it now forms the foundation for Gooten as part of Taylor Corporation.
What It Does
OrderMesh is an order management platform built for the print-on-demand supply chain. It connects brands, marketplaces, decorators, printers, and distributors, orchestrating how orders move across vendors, methods, and systems.
Dynamic routing and exception handling.
Use OrderMesh to route orders across locations, vendors, or print methods based on customer requirements, available capacity, supplier preference, performance, and more, with real-time exception management built in. If the data exists, it can inform routing in OrderMesh.
Plug-and-play integrations.
Our growing ecosystem of vendor plugins, platform connectors, and open APIs makes it straightforward to manage fulfillment networks and connect sales channels without engineering bottlenecks. Make OrderMesh the last vendor integration you ever need with self-serve vendor onboarding features and a developer environment built for print.
Product normalization and catalog control.
OrderMesh normalizes catalog data across producers, creating a single source of truth and making multi-node vendor networks functional. The print-on-demand industry lacks data standards and the OrderMesh team is keen to solve this problem.
Operational visibility.
Every order is traceable. Monitor margin, SLA, throughput, facility performance—all tracked and visible.
Whether you’re a brand running your own supply chain, a marketplace connecting buyers and producers, or a manufacturer in-need of internal order management tooling, OrderMesh can work for you and replace clunky legacy systems with modern, reliable technology. OrderMesh is SOC 2 compliant from the ground up and your data is your data with the right to be forgotten. Reliability, security, and data integrity aren’t optional for the OrderMesh team and they shouldn’t be for your business either.
Where Gooten Fits In
OrderMesh doesn’t replace Gooten—it expands what Gooten can do.
Our Fulfillment Network now operates within the OrderMesh platform. You still access our production partners, but with better tooling and transparency. That means a fulfillment network ten times larger and truly global. A catalog expanding from hundreds of thousands of SKUs to millions. More integrations, more routing flexibility, fewer bottlenecks. Expansion beyond print-on-demand into new fulfillment strategies and production types.
Gooten can act as a “vendor” for your business through this Fulfillment Network, but the power of OrderMesh is the tooling that gives you the ability to transact directly with print-on-demand suppliers as well. You own the commercial relationships; we’re just the software layer that makes it easy to do business.
OrderMesh already powers some of the most complex operations in print. If you’re ready to see what it can do for yours, reach out at ordermesh.com.