Maddy Alcala
Created:
2026
/
04
/
27
9 min read
Blog
Network Software

Why the Most Competitive Businesses in Print-On-Demand Are Building Networks, Not Facilities

There is a seductive logic to owning your own production. You control quality and capacity. You control the customer relationship from the moment an order arrives to the moment it lands on a doorstep. For most of the history of the print and decorated products industry, that logic was sufficient but it is becoming less so.

Shipping costs are rising and consumer expectations around delivery speed have tightened considerably. The businesses responding most effectively to these shifts are not the ones that built a better facility. They are the ones that built a network.

A Tax on Distance

For most ecommerce businesses, shipping runs between 10 and 15 percent of total order value or more. Shipping costs in the United States have risen more than 40 percent over the past five years. Shipping cost is heavily a function of distance—specifically the number of shipping zones a package crosses. Moving production closer to the customer can reduce per-shipment cost by 30 to 50 percent on a given order.

Fifty-eight percent of global shoppers cite high delivery costs as their primary source of frustration when shopping online, and sixty-three percent say they will take their future business elsewhere if a first delivery takes longer than two days.

The Lesson from Logistics at Scale

The most rigorous real-world test of the proximity principle happened at Amazon. By 2021, Amazon's fulfillment network had grown so large that its own scale had become an operational liability. The company committed to a restructuring built around dividing the country into eight largely self-sufficient regions. The outcome: 76 percent of Amazon's order volume shifted to being fulfilled from within the customer's own region. Delivery times fell. Transportation costs fell.

If You Own the Equipment

For businesses that own production capacity, the case for a network mindset tends to arrive in one of three forms: a peak season that overwhelms the facility, a customer that asks for a product category outside the core, or a new client in a geography the current location cannot serve economically. A network extends capacity, capability, and geographic reach without requiring any of it to be built in-house.

If You Don't Own the Equipment

A single production partner is a single point of failure. But the risk argument is less compelling than the opportunity argument: geographic coverage means orders are fulfilled closer to customers, improving margin or providing a pricing and speed advantage.

The Infrastructure Behind the Network

A network of production partners without intelligent routing is not a network—it is a vendor list with a manual decision-making process in the middle of it. A production network is only as strong as its ability to move the right order to the right node at the right moment, which requires catalog normalization, routing logic, exception handling, and visibility across the entire order flow.

The single-source model served the industry well for a long time. What it cannot offer, in the current environment, is the geographic flexibility, capacity resilience, and cost efficiency that a distributed network provides when built and operated correctly.

Network Software
Operations
Order Management
Print-on-Demand
Maddy Alcala
Marketing
Sales
Operations Management

Maddy Alcala, President at OrderMesh and Gooten. Maddy oversees the entirety of OrderMesh's go-to-market organization, ranging from marketing to customer service, and cites her favorite part of her job as working with her incredible team that supports clients of all sizes, from small startups to the world's largest brands across marketplaces, retailers, and manufacturers.

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